Jun 20, 2011

Mozilla Thunderbird POP and SMTP configuration for Netfirms domain

Note: POP and SMTP services are only available on our premium hosting plans such as Plus, Advantage and Business.



To use Mozilla Thunderbird 3.0 to check email using POP, please refer to the following:







  1. Open Mozilla Thunderbird 3.0.






    1. Click Tools


    2. Click Account Settings….




  2. Click Account Actions and select Add Mail Account….




  3. Mail Account Setup.





    1. Your Name: Your Name.


    2. Email Address: Your Email Address.


    3. Password: Your Email Password.


    4. Remember password: Select if you want Thunderbird to remember your password.



    5. Click Continue.




  4. Edit Server Configuration.



      Note: Thunderbird will begin to try and find the server settings automatically. Press the Stop button.

    1. Username: Your full email address.



    2. Incoming: pop.example.com



      1. Select POP from the pull-down menu.


      2. Enter 110 as the port.


      3. Select None from the second pull-down menu.





    3. Outgoing: smtp.example.com



      1. Select SMTP from the pull-down menu.


      2. Enter 587 as the port.


      3. Select None from the second pull-down menu.





    4. Click Create Account.


    5. Note: If Mozilla Thunderbird generates a warning regarding pop.example.com and/or smtp.example.com not using encryption, please check the I understand the risks box and click Create Account.





  5. POP Server Settings.





    1. Enable Leave messages on server if you will be checking your mail from multiple locations.


    2. Click Outgoing Server (SMTP) from the settings menu.





  6. Click Edit.



  7. Confirm SMTP server settings.





    1. Description: Your email address


    2. Server Name: smtp.example.com


    3. Port: 587



    4. Enable Use name and password.


    5. User Name: Your email address


    6. Click OK to exit the SMTP Server settings window.


    7. Click OK to exit the Account Settings window.






Note: Should you encounter problems with sending email out using Netfirms SMTP, you may be required to use your ISP’s SMTP server.





To use Mozilla Thunderbird 3.0 to check email using IMAP, please refer to the following:



Note: IMAP is only supported on our Advantage, Business and Enterprise plans.










  1. Open Mozilla Thunderbird 3.0.





    1. Click Tools


    2. Click Account Settings….




  2. Click Account Actions and select Add Mail Account….




  3. Mail Account Setup.





    1. Your Name: Your Name.


    2. Email Address: Your Email Address.


    3. Password: Your Email Password.



    4. Remember password: Select if you want Thunderbird to remember your password.


    5. Click Continue.




  4. Edit Server Configuration.



      Note: Thunderbird will begin to try and find the server settings automatically. Press the Stop button.


    1. Username: Your full email address.


    2. Incoming: pop.domain.com



      1. Select IMAP from the pull-down menu.


      2. Enter 143 as the port.



      3. Select None from the second pull-down menu.




    3. Outgoing: smtp.domain.com



      1. Select SMTP from the pull-down menu.


      2. Enter 587 as the port.



      3. Select None from the second pull-down menu.




    4. Click Create Account.


    5. Note: If Mozilla Thunderbird generates a warning regarding pop.example.com and/or smtp.example.com not using encryption, please check the I understand the risks box and click Create Account.





  5. IMAP Server Settings.





    1. Click Outgoing Server (SMTP) from the settings menu.




  6. Click Edit.




  7. Confirm SMTP server settings.





    1. Description: Your email address


    2. Server Name: smtp.example.com


    3. Port: 587


    4. Enable Use name and password.



    5. User Name: Your email address


    6. Click OK to exit the SMTP Server settings window.


    7. Click OK to exit the Account Settings window.


Note: Should you encounter problems with sending email out using Netfirms SMTP, you may be required to use your ISP’s SMTP server.




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